Effective Date: December 2024

At Noor e Haya, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit https://noorehaya.co.uk or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information (collected when you place an order or create an account)

• Name
• Email address
• Phone number
• Billing & shipping address
• Payment details

Non-Personal Information (collected automatically when you browse our website)

• IP address
• Browser type
• Pages visited & time spent on the site

2. How We Use Your Information

We use your information to:
✔ Process and fulfill orders
✔ Respond to inquiries & provide customer support
✔ Send updates, promotions & marketing communications (only if you opt-in)
✔ Improve website functionality & user experience
✔ Comply with legal obligations & resolve disputes

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it under these conditions:

• Service Providers: With trusted third parties (e.g., payment processors, delivery companies) to fulfill orders.
• Legal Compliance: If required by law to comply with regulations or protect our rights.
• Business Transfers: If Noor e Haya is sold or merged, your data may be transferred to the new owner.

4. Cookies & Tracking Technologies

We use cookies to:
✔ Remember your preferences
✔ Analyze website traffic & performance
✔ Deliver personalized content & advertisements

You can manage cookie settings through your browser.

5. Your Rights

You have the right to:
✅ Access your personal data & request a copy
✅ Request corrections if your information is inaccurate
✅ Opt out of marketing emails (via the "unsubscribe" link)
✅ Request deletion of your personal data (subject to legal obligations)

To exercise these rights, email us at support@noorehaya.co.uk.

6. Data Security

We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, so we cannot guarantee absolute protection.

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website with a revised "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

📧 Email: support@noorehaya.co.uk